At Soccerswank, we understand that customers may sometimes need to cancel an order after it has been placed. This policy explains when and how an order can be canceled.
Canceling an Order
Customers may request to cancel an order within 12 hours of placing the order, provided that the order has not yet been processed or shipped.
To request a cancellation, please contact our support team as soon as possible and include your order number.
Customer Support Email: support@soccerswank.com
Orders Already Processed or Shipped
If an order has already been processed or shipped, it may no longer be possible to cancel the order.
In such cases, customers may refer to our Return & Refund Policy for information about returning eligible items after delivery.
Refunds for Canceled Orders
If a cancellation request is approved before the order is processed, the payment will be refunded to the original payment method used during checkout.
Refund processing times may vary depending on the payment provider.
Custom or Personalized Orders
Orders that include custom name or number printing may not be eligible for cancellation once production has started.
Customers are encouraged to carefully review personalization details before placing an order.
Contact Us
If you need assistance with canceling an order or have questions about this policy, please contact our support team.
Email: support@soccerswank.com
Website: https://soccerswank.com/